Rachel Grob

Director of National Initiatives

Biography

Rachel Grob is a sociologist whose career, both inside and outside academia, has been devoted to investigating patients' experiences with health and health care, and to involving them in the discourse, policy processes and institutional arrangements which impact that care. A strong dual commitment to knowledge generation and to the use of that emerging knowledge to create concrete impact for consumers, families and communities is prominent in all her work.

Dr. Grob is Director of National Initiatives and Associate Clinical Professor in the Law School'ss Center for Patient Partnerships. She is also Senior Scientist in the School of Medicine and Public Health's Department of Family Medicine and Community Health. Current projects include (1) Acting as Qualitative Research Lead for the award-winning, internationally-vetted Database of Individual Patient Experience (DIPEx) initiative here in the U.S.; as an elected member of the DIPEx International Board of Trustees guiding patient experience work in 11 countries; and as co-PI (with Dr. Nancy Pandhi) developing the USA's first full web-based patient experience module (on depression in young adults) using these methods. (2) Leading the qualitative arm on two federal grants pioneering methods to reliably elicit patient narratives about their health care encounters as part of large-scale patient experience surveys. (3) Working as co-PI on a mixed-methods research project providing the first nationally representative portrait of patients' perspectives on "low value" healthcare.

Recent publications include (list publications from 2015 and 2016 and also the "Heart of Patient-Centered Care" piece? - and then we have the rest under "selected publications?"

The Center for Patient Partnerships, an interdisciplinary center of the Schools of Law, Medicine and Public Health, Nursing and Pharmacy, offers experiential patient advocacy education to students from those disciplines and others. The curriculum focuses on health advocacy, patient-centered care, and health systems change, offering a 12-credit certificate in Consumer Health Advocacy. The Center also infuses patients' voices into health systems reform, offering a critical link to health consumers' experiences. Learn more at www.patientpartnerships.org.



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