Rachel Grob

Director of National Initiatives

Grob, Rachel


Room 4311, Law School


Rachel Grob is a sociologist whose career, both inside and outside academia, has been devoted to investigating patients' experiences with health and health care, and to involving them in the discourse, policy processes and institutional arrangements which impact that care. A strong dual commitment to knowledge generation and to the use of that emerging knowledge to create concrete impact for consumers, families and communities is prominent in all her work.

Dr. Grob is Director of National Initiatives and Associate Clinical Professor in the Law School's Center for Patient Partnerships. She is also Senior Scientist in the School of Medicine and Public Health's Department of Family Medicine and Community Health. Current projects include:

  1. Acting as Qualitative Research Lead for the award-winning, internationally-vetted Database of Individual Patient Experience (DIPEx) initiative here in the U.S.; as an elected member of the DIPEx International Board of Trustees guiding patient experience work in 11 countries; and as co-PI (with Dr. Nancy Pandhi) developing the USA's first full web-based patient experience module (on depression in young adults) using these methods.
  2. Leading the qualitative arm on two federal grants pioneering methods to reliably elicit patient narratives about their health care encounters as part of large-scale patient experience surveys.
  3. Working as co-PI on a mixed-methods research project providing the first nationally representative portrait of patients' perspectives on "low value" healthcare.

Scholarship & Publications


Law Repository


  • Rachel Grob and Sarah Davis wrote "Choosing Doctors Wisely: Can Assisted Choice Enhance Patients' Selection of Clinicians?" which was published in Medical Care Research and Review in November 2018.

  • Rachel Grob and Sarah Davis co-authored "The Affordable Care Act’s Plan For Consumer Assistance With Insurance Moves States Forward But Remains A Work In Progress," appearing in the February 2013 issue of Health Affairs.

no courses found